MGHAIRS Beauty – Privacy & Policy


By using our website (mghairsbeauty.com), you agree to the following privacy and policy terms. These are designed to protect your personal information and ensure safe usage of our services.

1. Information Collection

MGHAIRS Beauty only collects the information necessary to process your order and provide a personalized experience. This includes:

  • Full Name
  • Company Name (if applicable)
  • Billing Address
  • Email Address (primary and secondary)
  • Phone and Fax Number
  • Order details and creative brief
  • IP address, browser type, operating system, and visit time (via tools like Google Analytics)
  • Feedback, reviews, and comments voluntarily submitted

We collect data through email, phone, contact forms, and order submissions. Your data is securely stored and never shared, sold, or disclosed to third parties unless explicitly permitted by you or required by law.

2. How We Use Your Information

The collected information helps us to:

  • Understand your product preferences and custom requests
  • Process payments and verify billing details
  • Communicate updates on your order and delivery
  • Respond to your feedback, concerns, or appreciation
  • Send updates, promotions, or new product launches (you can opt out anytime)

We may also analyze this information to improve our services and product offerings.

3. Payments Policy

We support secure online transactions through trusted payment processors. Your billing details are encrypted via Secure Sockets Layer (SSL), indicated by the https:// prefix in the URL. We do not store or access your credit card information. All payment processing is handled securely through third-party gateways.

4. Confidentiality

Your personal information is treated with the highest level of confidentiality. It is securely stored and only accessible by authorized personnel. We do not share, sell, or disclose your data to any third party unless:

  • You have provided written permission
  • Required by legal authorities under applicable law

5. Amendments

MGHAIRS Beauty may revise this policy as needed to strengthen your data security. All changes will be communicated with an updated effective date, and any significant changes will be clearly announced in advance.

6. Legal Disclaimer

We reserve the right to disclose your information when required by law or legal process to protect our rights or respond to legal actions, court orders, or judicial proceedings.

7. General Return Policy

  • Refunds will be processed after inspection and issued to the original payment method.
  • Items must be returned in original packaging, unused, unopened, and unaltered with tags, manuals, and accessories included.
  • Contact us with a valid reason for return to receive a Return Authorization Number within 1–2 business days.
  • All return shipping costs are the customer’s responsibility.
  • Items not returned in original condition may be rejected or returned with additional shipping charges.
  • A minimum 30% restocking fee applies based on the returned item’s condition.
  • Orders that qualified for free or promotional shipping will have original shipping costs deducted.
  • Shipping fees are refundable only if the item was damaged or shipped incorrectly.
  • Always use a trackable shipping method; returns without proof of delivery will not be accepted.
  • Claims for damaged, defective, incorrect, or missing items must be made within 7 days of delivery, accompanied by photographic evidence.

8. Ineligible Items for Return

The following are Final Sale and cannot be returned or exchanged:

  • Clearance, promotional, or special sale items
  • Fashion jewelry and cosmetics
  • Used, opened, or altered products
  • Products missing components or original packaging
  • Backorders, preorders, and oversized items

9. Refused or Undeliverable Packages

  • Customers must pay re-shipping fees for refused or undeliverable packages.
  • If you decline to pay, your package will be treated as a standard return with a 10% restocking fee, and shipping fees are non-refundable.

10. General Provisions

“Provider” refers to MGHAIRS Beauty.
“Contact Form” and “Register Form” refer to the forms placed on our website for customer interaction.

11. Limitation of Liability

MGHAIRS Beauty shall not be liable for any direct or indirect damages—including loss of data or profits—arising from the use or inability to use our services or website.

12. Quality Assurance

We strive to meet your expectations with high-quality, fresh products. Your satisfaction is our priority.

13. Customer Support

Our support team is available 24/7 to respond to your concerns. You may contact us anytime for assistance.

14. Return of Products

Products must be returned within 7 days of delivery. Exchanges for incorrect sizing or quality issues are accepted. Customers are responsible for return shipping charges.

15. Force Majeure

We are not liable for delays or failures caused by factors beyond our control, including natural disasters, labor shortages, war, transportation issues, or supplier delays.

16. Packing & Transportation

  • Standard packaging complies with basic transport requirements.
  • Special packing requests will incur additional charges, to be paid by the customer.
  • We select carriers and routes at our discretion unless otherwise agreed.
  • MGHAIRS Beauty is not responsible for delays caused by carrier selection.

17. Payment Terms

  • Discounts apply to product value only, not taxes or shipping.
  • We reserve the right to request full prepayment based on financial standing.
  • Unpaid or overdue accounts may result in cancellation of unshipped orders.

18. Taxes & Import/Export Licenses

  • Prices exclude all taxes, which must be paid by the customer unless a valid exemption is provided.
  • Buyers are responsible for securing all necessary import/export licenses.

9. Contact Us

For questions regarding these policies, contact us at:

  • 1-646-576-7922
  • info@mghairsbeauty.com